Privacy Policy

TrustMart Privacy and Policy- Last Updated: August 27, 2024

TrustMart (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our website https://customenz.com/ (the “Site”). By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information: When you visit the Site, we may collect personal information such as your name, email address, phone number, and shipping/billing address. This information is collected when you make a purchase, register for an account, or contact us directly.
Payment Information: We collect payment details (such as credit card numbers) necessary to process your orders. This information is securely processed and not stored by us.
Log Data: Like many websites, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies: We use cookies to enhance your experience on our Site. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of the Site.

2. How We Use Your Information

We use the information we collect in the following ways:

To process and fulfill your orders, including sending you emails to confirm your order status.
To respond to your inquiries, provide customer support, and improve our services.
To personalize your shopping experience by showing you relevant products and offers.
To improve our Site and enhance its functionality.
To protect against fraudulent transactions and monitor for security purposes.

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also share your information to comply with legal obligations, enforce our Site policies, or protect our rights, property, or safety.

4. Security

We take the security of your personal information seriously. We use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to any inaccurate information.
Request the deletion of your personal information, subject to legal requirements.
Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:TrustMart
New Market, Dhaka 1205, Bangladesh
Phone: 01601779920
Email: customenz@gmail.com
Website: https://customenz.com